
Terms and conditions
1. GENERAL
This website is owned and operated by Lovisa prints. These Terms set forth the terms and conditions under which you may use our website and services as offered by us. This website offers visitors an online shop through which they can purchase framed photographic prints. By accessing or using the website of our service, you approve that you have read, understood, and agree to be bound by these Terms.
You can contact Lovisa prints at any time by email at hello@lovisaprints.com if you have any questions or support needs.
2. WHO CAN USE THIS WEBSITE AND/OR SERVICES
In order to use our website and/or receive our services, you must be at least 18 years of age, or of the legal age of majority in your jurisdiction, and possess the legal authority, right and freedom to enter into these Terms as a binding agreement. You are not allowed to use this website and/or receive services if doing so is prohibited in your country or under any law or regulation applicable to you.
3. PURCHASING OF GOODS
When buying an item, you agree that: (i) you are responsible for reading the full item listing before making a commitment to buy it: (ii) you enter into a legally binding contract to purchase an item when you commit to buy an item and you complete the check-out payment process.
The prices we charge for using our services / for our products are listed on the website. We reserve the right to change our prices for products displayed at any time, and to correct pricing errors that may inadvertently occur. Additional information about pricing, shipping fees and sales tax is available on the payments page.
4. SHIPPING
When buying an item you agree to the chosen shipping method and associated shipping fees that are outlined on the payments page.
5. RETURNS AND REFUNDS
For any undamaged product, email hello@lovisaprints.com with a notice and simply return it with its included accessories and packaging along with the original receipt (or gift receipt) within 14 days of the date you receive the product, and we will exchange it or offer a refund based upon the original payment method. You are responsible for the shipping costs for returning the item.
For any goods that you receive that are faulty or damaged, the goods will be exchanged or a refund will be offered. Email hello@lovisaprints.com with a notice, and we will agree on the appropriate action and shipping method. Return the goods with the agreed upon shipping method, and we will exchange it or offer a refund based upon the original payment method. The costs for the agreed upon shipping method for returning the goods will be refunded by us.
In addition, please note the following: (i) Products can be returned only in the country in which they were originally purchased; and (ii) the following products are not eligible for return: Any personally customized product.
5. RETENTION OF RIGHT TO CHANGE OFFERING
We may, without prior notice, change the services; stop providing the services or any features of the services we offer; or create limits for the services. We may permanently or temporarily terminate or suspend access to the services without notice and liability for any reason, or for no reason.
6. WARRANTY
When we receive a valid warranty claim by email to hello@lovisaprints.com for a product purchased from us, we will either repair the relevant defect or replace the product. If we are unable to repair or replace the product within a reasonable time, the customer will be entitled to a full refund upon the prompt return of the product to us. We will pay for shipment of repaired or replaced products to customer and customer will be responsible for return shipment of the product to us.
Any damage that occurs to the product that inflicted by you (e.g. if you drop or scratch the item) or caused by the you not following the product care instructions (provided in paper form in the product packaging) does not constitute a valid warranty claim.
7. OWNERSHIP OF INTELLECTUAL PROPERTY, COPYRIGHTS AND LOGOS
The Service and all materials therein or transferred thereby, including, without limitation, software, images, text, graphics, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music and all Intellectual Property Rights related thereto, are the exclusive property of Lovisa prints. Except as explicitly provided herein, nothing in these Terms shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works thereof.
All copyright not separately assigned by agreement remains with Lovisa prints and is without
prejudice to any rights of the author under copyright law. In accordance with good practice,
the name of the artist and title of the work must always be mentioned when using images of
the work. Any use of the work for commercial purposes must be agreed upon with us.
You are not entitled to use the work in any way that infringes the moral
rights of the artist. If the reproduction of a work has been authorised by contract, the artist
and the name of the work must always be mentioned when the work is reproduced.
We are responsible for ensuring that the work or any part thereof does not in any way
infringe the copyright of third parties or other rights based on copyright law, or any other
intellectual property right. We further declares that the work and/or related works
referred to in this contract is/are subject to the sole control of us, that no other rights or
claims are attached to the work or related rights and that no other party's consent is required
to agree on the work or related rights.
8. INDEMNIFICATION
You agree to indemnify and hold Lovisa prints harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against them by any third party due to, or arising out of, or in connection with your use of the website or any of the services offered on the website.
9. LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, in no event shall Lovisa prints, be liable for any indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation, damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, the service.
To the maximum extent permitted by applicable law, Lovisa prints assumes no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content; (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our service; and (iii) any unauthorized access to or use of our secure servers and/or any and all personal information stored therein.
10. RIGHT TO CHANGE AND MODIFY TERMS
We reserve the right to modify these terms from time to time at our sole discretion. Therefore, you should review these page periodically. When we change the Terms in a material manner, we will notify you that material changes have been made to the Terms. Your continued use of the Website or our service after any such change constitutes your acceptance of the new Terms. If you do not agree to any of these terms or any future version of the Terms, do not use or access (or continue to access) the website or the service.
11. PROMOTIONAL EMAILS AND CONTENT
You agree to receive from time to time promotional messages and materials from us by email, if you click the promotional contact consent button in the checkout process. If you change your mind and don't want to receive such promotional materials or notices – please just notify us at any time by emailing hello@lovisaprints.com .
12. PREFERENCE OF LAW AND DISPUTE RESOLUTION
These Terms, the rights and remedies provided hereunder, and any and all claims and disputes related hereto and/or to the services, shall be governed by, construed under and enforced in all respects solely and exclusively in accordance with the internal substantive laws of Finland, without respect to its conflict of laws principles. Any and all such claims and disputes shall be brought in, and you hereby consent to them being decided exclusively by a court of competent jurisdiction located in Uusimaa. The application of the United Nations Convention of Contracts for the International Sale of Goods is hereby expressly excluded.